Shipping Policy
Free Delivery Service
At HouseTop Experts, we provide free delivery service on all orders within Greater Montreal Area. We process and ship orders Monday through Friday, excluding holidays.
We are committed to reliable shipping throughout the year, with many of our roofing products available for expedited delivery within 3-5 business days.
- No minimum order requirement for free local delivery
- Shipped from our Montreal warehouse
- Free shipping within Greater Montreal Area
- Canada-wide shipping available (additional fees may apply)
- Delivery via trusted Canadian carriers
- Standard delivery time: 3-5 business days
- Order processing time: 48 hours
Order Tracking
Your order is monitored at every step using our carrier's tracking system. We will email your tracking number within a few hours after processing your order.
Each order includes:
- Current status updates
- Estimated arrival date
- Detailed tracking information
- Delivery notifications
Shipping Coverage
We offer different shipping options depending on your location:
Greater Montreal Area:
- Free standard delivery (3-5 business days)
- Express delivery available for additional fee
- Same-day delivery available for in-stock items (additional charges apply)
Quebec Province:
- Standard shipping available
- Delivery times vary by location
- Shipping fees calculated based on distance and order weight
Rest of Canada:
- Nationwide shipping available
- Delivery times: 5-10 business days
- Shipping costs calculated at checkout
- Remote areas may require additional delivery time
Large Item Delivery
For bulk orders and large items:
- Special handling procedures apply
- Delivery scheduled in advance
- Curbside delivery standard for large items
- Indoor delivery available for additional fee
- Assembly services available upon request
Contact Information
For shipping-related inquiries:
- Phone: +1 613-974-0182
- Email: info@housetopexperts.com
- Address: 3600 Bd de la Côte Vertu, Saint-Laurent, QC H4R 1P8, Canada
Important Notes
- All delivery times are estimates and may vary based on location and weather conditions
- Additional fees may apply for express shipping or special handling requirements
- Shipping insurance is included on all orders
- Signature may be required for delivery
- Please inspect all items upon delivery
Delivery Notice: Due to varying circumstances, processing and delivery times may occasionally experience delays. We appreciate your understanding and will keep you informed of any changes to your delivery schedule.