Payment Policy

Payment Methods

At HouseTop Experts, we offer secure and convenient payment options for your roofing material purchases. We accept the following payment methods:

• PayPal
• Credit/Debit Cards (via PayPal)

PayPal Payments

When you place an order with PayPal, you will be redirected to the PayPal payment page, where you can confirm your payment by logging in with your PayPal username and password.

You may proceed with checkout even without a PayPal account. Simply click on "Pay with Debit/Credit Card" and you'll be redirected to a secure page where you can enter your credit card information or complete your payment safely via PayPal.

Order Processing

All orders are processed in Canadian Dollars (CAD). Your payment will be processed immediately upon completion of your order. You will receive an email confirmation with your order details and payment receipt.

• Orders are processed during business hours (Monday to Friday, 9:00 AM - 5:00 PM EST)
• Payment confirmation is sent automatically to your email address
• Order processing begins once payment is successfully completed

Security Measures

We prioritize the security of your payment information:

• All payment transactions are encrypted using SSL technology
• We do not store your credit card information
• PayPal's secure payment gateway ensures safe transactions
• Our website is regularly monitored for security compliance

Billing Information

For your security and convenience:

• Billing address must match your payment method's registered address
• All prices are displayed in Canadian Dollars (CAD)
• Applicable taxes will be calculated based on your delivery address
• Shipping costs are calculated at checkout based on your location and order weight

Payment Issues

If you experience any issues with payment processing, please contact our customer service team:

• Email: info@housetopexperts.com
• Phone: +1 613-974-0182
• Address: 3600 Bd de la Côte Vertu, Saint-Laurent, QC H4R 1P8, Canada

Order Verification

For your protection, we may:

• Verify billing information for large orders
• Request additional documentation for certain payment methods
• Contact you to confirm order details
• Review orders for potential fraud